[Authenticity Guarantee & Refund Policy]
1. We strictly guarantee that all LEGO products and toys sold in our store are 100% genuine, brand-new, and sourced through legitimate channels.
2. We provide an uncompromising authenticity guarantee. If any purchased item is verified as counterfeit by the manufacturer or an authorized third party, we will issue a full refund immediately without hesitation.

*No refunds will be accepted for pre-ordered products*

Returns cannot be accepted in the following cases:
- The item has been opened, or the packaging is damaged, such as: defaced, malfunctioning, damaged, worn, scratched, scratched, or soiled
- Slight damage to the outer packaging does not affect the quality of the product itself
- The returned product package is incomplete and the components/accessories are not complete
- Malicious or mass returns
- Refund due to personal reasons

Non-human damage can be *returned* within 7 days
Balanced imported goods are not subject to maintenance

Returns and exchanges will not be accepted under the following circumstances:
- The product has been opened, or the packaging is damaged, such as: stained, faulty, damaged, worn, scratched, scratched, or dirty
- Returned goods have damaged and incomplete packaging and incomplete accessories.
- Malicious or mass returns
- Apply for return due to personal reasons